Monday, September 19, 2011

RIOTS AFFECT PSYCHOLOGICAL DEVELOPMENT OF CHILDREN

Everest Turyahikayo
Human Resource Consultant
Kampala


The media in Uganda is currently overwhelmed by stories of violent demonstrations. Children have been depicted as passive participants in the riots. On a sad note however, most of the children who have been caught in the rioting environment are seen moving with or abandoned by adults. It may be true that some of these adults are caught unaware in respect of these riots.
Riots hinder the balanced psychological development of children. Some psychologists like Zimbardo and Richard Lazarus concluded in their studies that children who witness violence are likely to be violent themselves in the future. Worse still, parents or adults who participated in criminal acts were more likely to have an increased number of criminals in their families and communities. This is based on the notion that whatever children see adults do is the right thing. However, if children witness violence on a regular basis or suffer a direct physical and psychological pain as a result of such violence, they tend to revenge on the adults in retaliation for the rejection and unexemplary models.
Moreover, a combination of experiencing riots directly, and watching them on TV and press is strongly criminogenic. That is why, a research conducted by Freedman Jonathan revealed that countries where beatings, killings and murder were common in action movies, and where adults participated in violent acts, had the highest level of community violence after some time. The more the teenagers watched such violent movies, the more they became violent themselves.
Any violent behaviour has a multiplier negative effect of maladjustment in the lives of children. Unfortunately, this impact grows steadily and is felt in the long run after the perpetrators of such violence have gone. As Kevin L. Seifert puts it, children exposed to violent behaviour inflict pain on the future generation they are supposed to protect. To this end, violence tends to metamorphose in a life cycle fashion from one generation to another. In the end, future governments incur heavy costs in creating psychosocial support policies. But even in the presence of such policies, delinquent and violent behaviours are too hard to stamp out.
It is important that adults try as much as possible to prevent children from experiencing riots whether directly or indirectly.
Adults who work in riot-prone areas should be alert when people start violent demonstrations. The best option is to keep children away from rioters as much as possible. For the sake of children, adults entrusted with the future generation should not been seen to participate in the violent demonstrations.
Motion pictures about any violent behaviour should be kept away from children. To this end, parents and other adults should ensure that children do not access movies that depict violent behaviour. If this is done, the number of violent demonstrators will reduce on the streets in the short and long term.
Parents should teach their children the negative impact of rioting and any sort of violent behaviour. It is better for the children to learn of such unacceptable behaviour at an early age than when they are adults. A tree is bent when it is still young, and an old dog cannot be taught new tricks.
Above all, adults should inculcate moral and religious principles among children. One great scholar- Raphael McArthy notes that the moral ideal prompts an individual resist temptations that come to his play in his work and leisure time. Such temptations include participation in violent behaviour. To live up to this moral ideal however, there is need of the help of religion. Realizing that religion and morality are indispensable lubricants of the approved social behaviour is an important measure in creating social order.

UNPLANNED SALARY INCREMENT CAN BE COUNTER-PRODUCTIVE

Everest Turyahikayo
Human Resource Consultant


There is demand on government from teachers and lecturers of public teaching institutions to increase their salaries. The rationale for this demand is based on the fact that costs of living and inflation are high. The justification is satisfactory premafacie. This explains why the legislators have recommended a higher salary increment for teachers. Unfortunately, inflation and high costs of living manifest the poor quality of human resources. These resources are molded by teachers and lecturers. Salary increment without due evaluation of the contract of employment with emphasis on performance review can be counter-productive.
Every employee is in contract with government in which case, each party has to fulfill certain obligations. The government pays salaries and allowances and provides an enabling environment in which teachers perform their duties and responsibilities. Teachers and lecturers on the other hand are supposed to perform work as per the contract of employment.
Before increasing salary, it is important that the contract of employment be reviewed to ascertain whether these obligations have been fulfilled. One important for review is employee performance. This is a critical milestone in the employee-government relationship. Employee performance is what cements the relationship between these two parties. Employee performance and remuneration should balance on the weighing scale of performance review. To that end, the link in the employee performance chain should always be evaluated. This chain relates to employee’s input, output and outcome.
Input relates to the positive application of the employee’s knowledge, skills and experience in performing daily tasks. This is always guided by good attitudes, innovation and creativity. The amount of input can best be measured by assessing the effort of the employee in doing the assigned work on a regular basis. Output relates to the tasks in totality accomplished at the end of a given agreed period. Output of a teacher can be measured by assessing the performance of pupils on a termly basis and grades scored at the end of primary seven. This puts into consideration inevitable factors. Outcome on the other hand relates to the impact of the output on the environment. Outcome can be positive or negative. It is negative if the input and output are negative. Periodic performance assessment enables the employer ascertain whether the outcome is positive or negative. It is makes no sense to retain an employee if his input and output do not result into positive outcome. The world cannot be a better place if there is no positive outcome in what people do. The contribution of graduates in improving society is directly related to the quality of training they underwent.
If a university has been producing engineers, computer scientists, pharmacists, agricultural scientists, the impact these professionals have had on the community should be one of the important determinants for salary increment. The employer should have a mechanism for measuring this important component before any attempt to increase salaries. Without this approach, employees will periodically demand for salary increment based on subjective justifications. This will leave the employer in the compromising situation.
It is important to bear in mind consequences arising from raising salaries of unproductive workforce. Some of these include inflation due to a lot of money paid for no work done, absenteeism from work because employees invest the money in private businesses and spend more time doing private work, slowed development as the government loses the money in salaries it would have invested and poor quality human resource due to the ill-training obtained from less performing workforce.
In order to maintain value for money, performance management mechanisms should reveal whether demands for salary increment are justifiable.

What is the Future of the Breastfeeding Employees?

Everest Turyahikayo
Human Resource Consultant

I recently presented a paper at a conference in which I urged human resource managers in Uganda to propose amendment of the Employment Act to accommodate provisions for breastfeeding employees. The need to provide an environment in which female employees can freely breast feed their babies at the work place should be prioritized.
Most employers grant sixty days of maternity leave to female workers to allow them recover from the labour pain. This period also enables mothers to breast feed their babies for their healthy growth. After this period, employees are supposed to report to work. Some workers leave their two month old babies to house maids or relatives. Others surrender these babies to day care centres. Some employers especially in the private sector may not grant any maternity leave at all. In this case, these employees have two options. The first option is to choose raising families and give up formal employment. In this option, survival becomes difficult as families need money. The second option is to join formal employment and give up raising families. If every mother took this option, the world would face extinction as no one would procreate.
Psychologists like Sigmund Freud, Jean Piaget, Lawrence Kohlberg and Carl Rogers tell us that mothers establish a strong relationship with their children in the process of breastfeeding and the time spent together during infancy. This relationship is a great determinant of positive human behaviour right from childhood to adulthood. Research by psychologists has shown that there is a strong variation in behaviour among children who had more time with their mothers and those whose mothers abandoned them at home or day care centres for jobs. Whereas a big percentage of adults who grew up with their mothers exhibited good behaviour approved by society, the reverse was true with children from upper class families whose mothers were busy making money outside home. Children from peasant families whose mothers had enough time with them had exhibited behaviour whereas most children from families where mothers spent much time at their place of work had deviant behaviour.
There are negative consequences on the employer arising from female employees who leave their infants at home. First, performance of such employees slackens because as their breasts get filled with unsucked milk, they tend to develop fever. This makes them disconfortable and puts them in pain. As normal human beings, this category of workers miss their babies and the time they would spend performing assigned tasks is spent thinking about the infants they left at home. They sit in their offices physically while mentally they are at home.
It is important that the employment Act be amended as a matter of urgency to compel employers provide venues where breastfeeding employees can have a break time and breastfeed their babies. USA and Canada labour laws provide good examples of how this is properly done. There is need to sensitize employers on the importance of maternity leave. If our mothers had given up producing us inorder to make money, Uganda would probably be without people! The working environment should allow mothers raise their children without interference. At the same time breastfeeding employees should balance between work and raising children. This calls for equity and fairness in the contract of employment.
There is need to establish Equal Employment Opportunity Commission (EEOC) in Uganda. Such a commission will handle maters related to the welfare of employees including affirmative action in recruitment, fairness in remuneration, observance of safety and health policies of employees and any complaint lodged by employers.

NETWORK MARKETING CAN CURB UNEMPLOYMENT

Everest Turyahikayo
Human Resource Consultant

Network Marketing (NM) is a lucrative business that should be embraced by not only job seekers but also people who want to make additional income in their free time. Network marketing is not about hawking products of a company as some people think. It is about telling your friends, colleagues, or relatives about the goodness of a product or service of a company. This can be done by telephone, sms or email. I have always advised people to join companies that specialize in a variety of products people use. Such products include washing and cleaning products, products for cleaning household items. Other products may include laundry, bathing and body care, food supplements, herbals and agricultural inputs. As long as people continue to exist, such products will be on demand. I have seen young people in their senior six vacation turning into millionaires through network marketing. I have also seen university students retiring on the graduation day. They retire after generating millions of money through network marketing while at campus.
There are several benefits in network marketing business. People become their own boss as the network business is a personal business. There is also financial freedom since people accumulate millions of money in just few years, thereby making it possible to meet all financial needs. The issue of robbing Peter to pay Paul does not arise if one is in the network marketing business. All members in the network team get monetary benefits from the contribution of the whole team in respect of network building. This business provides solutions to employees whose meager salaries cannot afford them to meet basic necessities of life. Employees can do this business in their free time such as weekend and other public holidays. As you become more advanced in the business, a good network marketing company pays you leadership and training bonus.
Non-monetary benefits include sponsored travels to some of the most beautiful and prestigious cities of the world. In such places, people meet and interact with other successful business men and women across the globe. There are free training sessions in which everyone is encouraged to share their success stories with group members. People learn communication skills and confidence building techniques. A lot of time is at ones disposal to plan and invest the accumulated money. The list of the benefits in network business marketing is endless. Not all network marketing companies can offer all these benefits. One should carefully identify a network marketing company that offers a variety of benefits.
The good news is that some Ugandans have started embracing this venture. In the near future, it will be shameful for one to complain of lack of employment. Network marketing, if embraced, can absorb all people interested in work. It is a business for all people regardless of their background or status. I have seen professional managers, engineers, medical doctors, university professors, former housemaids, security guards and waitresses give testimonies of how network marketing business has improved their lives.
Some people express uncertainty about the reputation and credibility of network marketing business companies. It is easy to ascertain whether a network company is serious about offering opportunities to people. The number of years such a company has been in business and how wide it has spread across countries reveal its impeccable quality of services or products. It is wise to join a company that has existed for over 50 years or a company that has spread in many countries. The profile of its founders and transparency in conducting business play a big role. By attending some training sessions you are able to make an informed decision before joining a network marketing company.

MISUSE OF ICT REDUCES EMPLOYEE PRODUCTIVITY

By Everest Turyahikayo

Information and Communication Technology (ICT) can provide remedy to many performance related challenges in organizations. One challenge that can be overcome due to ICT is poor organizational communication. Traditionally, communication in organizations used to be effected through the use of notice boards, meetings, and internal memos delivered to offices by office messengers. Many organizations could be overwhelmed by tons of waste paper and high costs of purchasing stationary. The need to employee full time workers to organize and keep these documents became inevitable. As a consequence, hard copy files and documents started competing with employees for space. Organizations would communicate with the outside environment by use of posting letters and office telephones. There were no mobile phones to ease communication.
Today, this communication mechanism has been made archaic by the introduction of ICT. Organizations use electronic gadgets to communicate not only internally but also to the outside world. Instead of employing office messengers, officers communicate through emails, twitter, facebook, blogs, Skype, yahoo messenger to mention but a few.. Organizations can use Facebook to discuss corporate issues with colleagues who may not be able to meet physically. Instead of discussing on phone with someone overseas about urgent issues in an organization, modern organizations use email, facebook, YouTube, twitter among others.
Websites are gradually replacing the traditional methods of advertizing which used to be radios and one or two public television stations. They are becoming the primary source of information about services or products offered by respective organizations. Yet, organizations offering consultancy services can use this channel to look for business all over the world. Many companies use facebook to get feedback from the consumers of their products or services.
Organizations are investing heavily in ICT because it is cost effective and makes corporate governance easy. However, ICT can easily be misused by employees thereby reducing employee productivity. As you read this article, an employee in a corporation is busy surfing the internet to find some funny pictures or messages they will email to their friends in other organizations. The time they would spend working to meet targets is wasted surfing the internet for irrelevant materials. Facebook can be used as a tool to search for intimate relationships. When employees cheat employers of their time by building personal social networks through facebook, we say facebook has been abused.
The marginal propensity to misuse ICT by communicating irrelevant issues is high because of its addictive nature. Instead of increasing productivity of employees, ICT can reduce performance of workers in organizations. Without regulation and sensitization, ICT cannot meet the purpose for which it was intended. I suggest the following measures in ensuring that employees use ICT for the effective and efficient performance of their duties and responsibilities.
There is need to train employees in organizations about the proper use of ICT. It is not enough to install ICT and leave it to the workers to choose how to use it. Every organizational strategic objective hinges on the use of ICT as a means to achieve it. Training employees on how best they can manipulate ICT to achieve organizational objectives is fundamental.
Sometimes workers need self judgement in discerning why and when to use ICT. Some scholars like John Stuart Mill and Jeremy Bentham advise that people can make good decisions in a given situation if only they follow the principal of utilitarianism. That is, a decision that creates happiness for the greatest number of people is considered good. Another scholar Immanuel Kant in his philosophy of categorical imperativism advises human beings to act in such a way that if everyone acted in a similar way, the world would be a better place. I find these views important in guiding employees about the use of ICT in organizations.

Thursday, March 17, 2011

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WHO SHOULD SAVE UGANDA FROM UNETHICAL ADVERTISEMENTS?

For a couple of years now, I have seen a number of unethical advertisements pinned alongside roads, notice boards of various universities, print and electronic media. Visit any university in Kampala and see people advertising themselves that they offer services in doing course works, dissertations, assignments and research proposals. Any one who went through university education will agree with me that students learn by doing assignments, course works through research. Unfortunately, students look for people to do academic work for them. In some universities, a course work contributes 40% to the final semester examination.

If students score 35% in a course work they have bought, it means they will need to score 15% in the final exam to attain 50% pass mark. At the end of the course, students will obtain grades for which they contributed only 15%. This does not only contribute to the academic suicide, but also brings incompetent and unprofessional jobseekers on the labour market who lack research skills. No country has developed economically, politically and socially without doing research. For university authorities to tolerate such adverts in the premises of universities, means they either condone the practice or some insiders especially lecturers- who would be the first complainants, participate in doing course works for students to make a living.

There are also adverts on Kampala streets about jobs available in Dubai, South Africa, London and USA. The owners of these adverts indicate their telephone contacts but no physical address or the name of organization is available. A telephone contact can not be subsititute for physical address. In any case, the two are complementary. One would expect that any individual or organization charged with connecting Ugandan jobseekers and the employers abroad is registered and recognized by government, and utilises the relevant ministry under proper channels. Otherwise in future, the country risks facing problems of human trafficking, slavery and sexual exploitation perpetuated by unethical recruiters. Many Ugandan jobseekers invest a lot of money in education; money which is earned through sweat and blood. Completing studies and you are subjected to exploitation defeats logic, but also discourages majority poor parents in educating their children.

I have also seen adverts in Kampala calling people with short manhood and rough womanhood to go for elongation and smoothening of their manhood and womanhood respectively. This has indeed caused some embarrassment to parents. A friend of mine was recently dropping his children to school and his nine year old son asked him what manhood meant and how it could be elongated. Whereas he managed to describe manhood, he felt embarrassed in explaining the rationale for elongating manhood. After dropping the children, he shed tears in his car as the children were entering the school gate. He was lucky that his son did not ask him about smoothening womanhood! Perhaps many parents have similar stories to tell. The fact that the owners of these adverts do not reveal where they operate from except when called on phone, is a manifestation of their lack of licence to offer such services. The consumers of such services are put to risk since they deal with companies that can not sue or be sued. It also makes it hard to trace providers of such services in the event of complaints about them.

Adverts of pastors on radio stations calling people to pay before they submit prayers are common. Why would someone pay inorder to ask a pastor intercede for him to God? Perhaps these pastors are not registered and therefore not recognized by the Association of pastors in the country. But failure to condemn these unethical and ungodly adverts makes people think the salvation is being commercialized! The same applies to many herbalists who claim in their adverts to cure all diseases on planet earth. The earlier these unethical adverts are discouraged the better for Uganda.

Everest Turyahikayo
Human Resource Consultant
Kampala

Monday, February 28, 2011

Evereyone Needs a Manifesto

During the recent presidential and parliamentary campaigns, all contesting candidates had manifestos. The word manifesto originated from Latin manifestum meaning clear or obvious to the eye. Today manifestos are generally understood as public declarations of principles and intentions, often political in nature. These principles and intentions can originate from individual political candidates in a non-party political system or from a group of members within a political party. As such, manifestos clearly indicate priority areas which must be tackled by the political candidate. Most of these areas include health, roads, education, agriculture, security and good governance free of corruption. There is a tendency by some people to think that individual politicians can fulfill whatever they promise in their manifestos without a collective effort.
One former US president John F. Kennedy once said “My fellow Americans, ask not what your country can do for you, ask what you can do for your country”. If this remark was to be made at every political rally, supporters of a political candidate would know that before they ask their candidate to produce a manifesto, they must first have theirs. A collection of individual manifestos make a community manifesto. Community intentions, desires and needs have an impact on the national development.
Quite often, some politicians seeking re-election find it difficult to convince their electorate why they did not fulfils me promises. Surprisingly, one finds that at the community and household level, there are people who did not fulfill their obligations. It is common to see some parents who do not sent their children to school yet there is free primary and secondary education for all. Even when the government establishes garbage collection centres, some people choose to throw garbage wherever they choose. When the government established health units at the parish level, some people continued with their old ways of visiting witch doctors for simple illnesses like cough and malaria. Politicians can design and implement very good manifestos. However, without a collective effort, and realizing that development starts at the individual level, little success can be attained.
In respect of this therefore, every responsible citizen must have an individual manifesto. Individual manifestos can make corporate organizations flourish. Communities can move forward with everyone implementing their manifestos. Objective personal manifestos can help to eliminate all the evils in society.
Individual manifestos that spell out personal or household priorities enhance accountability at that level. If households can account for their plans, activities and expenditure of family resources, then accountability at the political levels is simplified. People tend to be vigilant about issues affecting their affairs when they understand the implications of certain courses of action. If they do not have individual manifestos, they become passive. They sit on the development band-wagon without knowing the next destination.
Manifestos have financial implications as they depict sources of funds to implement the plans. At the household level, manifestos would act as a driving force towards resource mobilization. If the government has introduced NAADS or constructed a feeder road, how do families intend to make use of such initiatives? I have travelled on some Ugandan roads especially Iganga-Mbale and Tirinyi roads only to see people drying cassava and maize on these roads. Such roads can be made more meaningful than just drying cassava.
Apart from assisting households to assess themselves, manifestos provide a time frame within which to implement certain plans. In this direction, individual citizens can assess themselves after a given period of time to see if they fulfilled their promises before blaming politicians. However, as supervisors of government programmes, politicians should keep an ear to the ground in guiding communities and participating in assessing their development challenges.

Everest Turyahikayo
Human resource Consultant
Kampala